Terms & Conditions

DISCLAIMER

ALCOHOLIC BEVERAGES PURCHASED FROM WILLOW PARK WINES & SPIRITS ARE SOLD IN ALBERTA AND TITLE PASSES TO THE BUYER.

Willow Park Wines & Spirits makes no representation to the legal rights of anyone to import alcoholic beverages into any province outside of Alberta. It is solely the buyer’s responsibility for the shipment or importation of alcoholic beverage products. By placing an order the buyer authorizes Willow Park Wines & Spirits on the buyer's behalf, a common carrier such as Canada Post to deliver the buyer’s parcel. It is the buyer's responsibility to be aware of the liquor laws in the province they reside in.

 

ACCURACY OF INFORMATION

While every effort is made to ensure the information displayed on the willowpark.net website is up to date, no guarantee of accuracy is implied. Photos displayed on the Willow Park Wines & Spirits website are there for display purposes only and may have an out of date vintage, bottle shape or different label shown. Willow Park Wines & Spirits reserves the right to correct errors or to change or update information at any time without notice.


BOTTLE/CAN DEPOSIT 

The Beverage Container Recycling Program was implemented in Alberta on December 1, 1997. Willow Park Wines & Spirits must charge a bottle recycling fee on all recyclable bottles and cans. The bottle/can deposit fees are as follows per item:

  • Up to 1 litre: 10¢
  • Over 1 litre: 25¢

We do our best to accurately display the recycling charge for each item on our site. If there is a discrepancy, please proceed with your order and contact us at grasslands@willowpark.net


 

OUTBOUND LINKING

Any link (hyperlinks, buttons or referrals) used on the Willow Park Wines & Spirits website is provided for convenience only. You click any link at your own risk. The appearance of a link on the Willow Park Wines & Spirits Website does not constitute an endorsement, nor should the presence of a link be construed as a suggestion that the site has any relations to Willow Park Wines & Spirits.


PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF SALE ("TERMS AND CONDITIONS") CAREFULLY BEFORE PLACING AN ONLINE ORDER. 

These Terms and Conditions govern the sale by Willow Park Wines & Spirits to you of products through the Willow Park Wines & Spirits website located at www.willowpark.net. Willow Park Wines & Spirits reserves the right to change these Terms and Conditions at any time without prior notice by posting changed Terms and Conditions of Sale on the Willow Park Wines & Spirits Website. You are advised to review the Willow Park Wines & Spirits Website regularly for any changes. These Terms and Conditions of Sale were last updated on November 2023. By placing an order through the Willow Park Wines & Spirits Website, you agree to be bound by the Terms and Conditions of Sale in effect.


AGE

You must be of legal age in your area or older to purchase Products on the Willow Park Wines & Spirits website. By submitting an order for Products, you represent that you are of legal drinking age or older and you are not purchasing Products for anyone who is younger than the minimum legal drinking age. When you or your designated person picks up and/or signs for the Products ordered you will be required to present proof that you are of legal drinking age. Acceptable proof includes a valid driver’s license, passport or citizenship card. We cannot accept temporary driver's licenses. 


PAYMENT BY CREDIT CARD

Payment can be made by Visa, MasterCard or American Express. Please complete the credit card section located on the checkout page. Please note we are unable to accept Visa or MasterCard Debit cards online. Willow Park Wines & Spirits does not store any credit card information.

By submitting your order, you agree that you are authorized to use the designated credit card and you authorize the Willow Park Wines & Spirits to charge your order to that credit card. When entering your billing information during the checkout process, you must enter the billing address associated with the credit card being used for purchase. Willow Park Wines & Spirits reserves the right to obtain authorization from the issuer of that credit card for any reason and reserves the right to decline to accept any credit card transaction for any reason.


AVAILABILITY

Every effort has been made to stock adequate quantities of the Products offered on Willow Park Wines & Spirits Website. Some Products are available in relatively small quantities. Some items referred to on the Willow Park Wines & Spirits Website may become unavailable without notice. 

If Willow Park Wines & Spirits is unable to fill an order for any reason through the Willow Park Wines & Spirits Website, you will be notified by email and we will issue a refund on your credit card for the Products that were unfulfilled or offer a substitution.


ORDER QUANTITIES

Willow Park Wines & Spirits reserves the right to limit order quantities. Minimum and maximum order quantities will be set and changed by Willow Park Wines & Spirits. Willow Park Wines & Spirits may reject an order if it appears you are attempting to bypass an order limit.


PRICING

Prices listed on willowpark.net are in Canadian dollars. Prices are subject to change without notice.

*Delivery times vary by product type and method of delivery. Typically, urban addresses will receive packages within the early part of delivery estimates; expect the latter part of delivery estimates for rural addresses.

Delivery times or pickup times may be affected by weather or order volumes. Orders must be paid in full before they are delivered to their destination (for Next Day Delivery or Deliver to Store) or picked up in-store.

You will be contacted by email once your order has shipped or is ready for pick up. When you pick up Products in-store, you must present a government-issued photo ID, along with proof of legal drinking age. Products will only be delivered to, and may only be picked up by, a person 18 years of age or older, who is not or does not appear to be intoxicated. It is your obligation to be at the delivery address to receive your shipment. Canada Post & Same Day delivery drivers will not leave Products unattended under any circumstances.


Title to Products passes from Willow Park Wines & Spirits to you when you pick up the Products from one of our locations, receive them at the designated delivery address in your order or retrieve them from a Canada Post Depot.


ERRORS

Willow Park Wines & Spirits works to ensure that information on willowpark.net is displayed accurately. No warranty of accuracy or completeness is expressed or implied. Willow Park Wines & Spirits reserves the right to correct errors and to change or update information on willowpark.net at any time without notice. If a product offered on willowpark.net is not as described, your only remedy is to return it for a refund (within thirty (30) days and showing proof of purchase and valid, government-issued photo ID to verify identity).

In the event of an error in an order confirmation, in processing an order, in delivering a Product or otherwise, Willow Park Wines & Spirits reserves the right to correct your order accordingly or to cancel the order and refund any amount charged to you. 

Willow Park Wines & Spirits reserves the right to cancel an order for any reason.


DISCONTINUANCE

Willow Park Wines & Spirits reserves the right to discontinue, whether temporarily or permanently, any currently available products listed at any time without prior notice.


IMPORTANT: For Store Pick Up orders, if you do not pick up Products within sixty (60) days after they are available for pick up in the store (i.e., from the date of your Ready For Pickup email notification), Willow Park Wines & Spirits may cancel your order and issue a refund to the credit card originally used to make the purchase. For Shipped orders, Canada Post will keep Products at a postal outlet for fifteen (15) days. For missed Local Delivery orders, our driver will send back to our Main Store location for pickup available the following day. Once Products are returned, we may cancel your order and issue a refund to the credit card used minus the shipping fees.